SHIPPING & TRACKING
- Order Processing Time
We will process your order within 1–2 business days to ensure your products are shipped as quickly as possible.
Once processing is complete, you will receive an order confirmation email containing detailed shipping information and a tracking number.
- Shipping Coverage
We currently offer shipping services exclusively within the United States; international shipping is not available.
Our shipping partners include USPS, UPS, and FedEx, ensuring that your shipment is fully trackable, secure, and reliable.
- Delivery Time
Estimated delivery time: 3–7 business days (please note that slight delays may occur in remote areas or due to adverse weather conditions).
During transit, you can track the real-time status of your package via the shipping carrier’s official website.
- Shipping Fees
Shipping fees will be displayed on the checkout page. Costs and delivery times may vary depending on the selected shipping method; please refer to the details displayed at checkout for the final applicable rates.
- Packaging and Security
We utilize eco-friendly and sturdy packaging materials to ensure the safe transport of our aromatherapy products, preventing damage or leakage.
Fragile items—such as candles and essential oil bottles—are packed with specialized protective cushioning to ensure they arrive in perfect condition.
- Customer Reminders
Upon receiving your order, please inspect the items immediately to verify their integrity. If you discover any damage or encounter any shipping-related issues, please contact us right away.
If you need to return an item, please retain the original packaging and invoice to ensure a smooth and efficient return process.
